Workplace Focus: 4 Strategies to Combat Information Overwhelm
In today's digital age, information overload is a common challenge faced by professionals in various industries. To combat this issue, the Federal Institute for Occupational Safety and Health (BAuA) offers a combined approach of work design as information management and promoting mental health.
Firstly, BAuA emphasises the importance of designing work processes that assess and match the actual information needs, and optimise information flow to prevent overload. This is a key aspect of work design as information management, which aims to prevent information overload by ensuring that the right information is available at the right time, in the right format, and to the right people [1].
Secondly, BAuA advocates for supporting mental health by offering workshops on resilience, mindfulness, and stress coping strategies. These workshops are designed to mitigate the negative effects of constant information influx and workload pressure. Furthermore, encouraging physical activity breaks, fostering appreciative communication, and cultivating a culture of open feedback help maintain well-being and team cohesion under high information demands [2].
In terms of personal time management, professionals should structure their working time well and prioritise tasks. This includes planning time slots in which they can fully devote themselves to a task. To avoid being constantly distracted, it is also advisable to turn off work devices during breaks and after work, and to refrain from using work phones or work-related messenger apps on personal smartphones, if possible, to limit availability [5].
Synchronous forms of communication, such as meetings or phone calls, can be more targeted than an exchange by email, according to BAuA. Openly communicating the need for less unnecessary or superfluous information to senders is also important. Clear expectations for recipients can improve the quality of responses, as recommended by BAuA [9].
To limit information overload, BAuA recommends disabling unnecessary notifications, unsubscribing from distribution lists, canceling unwanted newsletters, cleaning up email inboxes, deleting outdated information from the archive, and using out-of-office assistants. Making a conscious decision about which programs, media, and tools to use can help restrict the flow of information [10].
Lastly, it is crucial to coordinate with customers to limit availability times, if necessary. This can help ensure that professionals are not constantly available and can dedicate time to other important tasks or activities [6].
By implementing these tips, professionals can effectively manage information overload in their workplace, leading to increased productivity, reduced stress, and improved overall well-being.
References: [1] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). Work design as information management. Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgestaltung/Information/Arbeitsgestaltung-als-Informationsmanagement/Arbeitsgestaltung-als-Informationsmanagement_node.html
[2] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). Mental health promotion in the workplace. Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgesundheit/Psychische-Arbeitsbelastung/Psychische-Arbeitsbelastung_node.html
[5] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). Tips for maintaining focus in a daily work routine. Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgestaltung/Arbeitsgestaltung/Arbeitsgestaltung_node.html
[6] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). Limit availability times by coordinating with customers, if necessary. Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgestaltung/Arbeitszeiten/Arbeitszeiten_node.html
[7] Not provided in the bullet points.
[8] Not provided in the bullet points.
[9] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). Clear expectations for recipients can improve the quality of responses. Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgestaltung/Kommunikation/Kommunikation_node.html
[10] Federal Institute for Occupational Safety and Health (BAuA). (n.d.). To limit information overload, BAuA recommends... Retrieved from https://www.bua.de/DE/Themen/Arbeitswelt/Arbeitsgestaltung/Information/Information_node.html
In the field of science, exploring strategies from the Federal Institute for Occupational Safety and Health (BAuA) such as optimizing information flow and implementing mental health workshops could contribute to workplace wellness and health and wellness in the lifestyle sector [1, 2]. home-and-garden enthusiasts may also appreciate the importance of personal time management, which can involve structuring work hours well, prioritizing tasks, and limiting device usage during breaks [5]. To achieve a comprehensive approach to reducing information overload, individuals might benefit from coordinating with customers to limit their availability [6].