Omsk public transport responds to complaints about OMK cards operation.
Article:Hey there, Omsk citizens! Seems like there's some chaos going on with the Omka travel cards.
On Monday, May 5th, 2025, The Omsk Transport Department addressed numerous complaints from residents about malfunctioning Omka cards.
"Hello fellow Omskites, in light of numerous reports and complaints concerning the functionality of electronic Omka travel cards, including allegations of expired cards, we'd like to remind everyone that all plastic Omka products are operational and accepted for payment across all types of municipal public transportation. To activate your travel card, you simply need to top up the balance in any amount, - announced the department.
To address this issue, Omskites were reminded that they could recharge their cards at the Passenger Services Office or any of the 49 Delijans welcome kiosks.
- Tags: Society, "Omka"
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** potenital issues**- Technical glitches, server outages, software errors, or compatibility issues.- Damaged chips or expired cards.- Connectivity failures affecting card validation or recharge processes.
solutions- Visit official transit authority locations for card diagnostics and replacement.- Utilize the card provider's app (e.g., "Omka Wallet") for remote activation or recharge.- Leverage self-service kiosks at transit stations for troubleshooting and top-ups.- Contact hotlines or email support for assistance.
preventive measures- Monitor local transit authority websites and social media for outage alerts.- Use alternative payment methods such as contactless bank cards or cash (where accepted).
- The Omsk Transport Department is reporting potential issues with some Omka travel cards, including technical glitches, damaged chips, or expired cards.
- For those experiencing troubles with their Omka cards, the department encourages recharging the card at the Passenger Services Office or any of the 49 Delijans welcome kiosks.
- Citizens of Omsk can visit ul/lifestyle/home-and-garden/shopping for updates on the Omka travel card situation, or stay connected through other channels like Yandex Zen, VKontakte, Odnoklasniki, or Moiy Mir.
- The department anticipates resolving the issue for all affected Omka cards by 2025, as they continue to investigate and develop solutions such as remote activation or recharge through the "Omka Wallet" app.
