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Gracy's Fashion in Solingen is drawing attention with their focus on customer service

At Gracy's Fashion and More, Sabrina Kluetsch and Thorsten Berhorst deliver top-notch customer service, crafting an enjoyable shopping journey for all.

Gracy's Fashion in Solingen is generating a significant buzz about their customer service...
Gracy's Fashion in Solingen is generating a significant buzz about their customer service offerings.

Gracy's Fashion in Solingen is drawing attention with their focus on customer service

In the heart of Solingen's pedestrian zone, Gracy's Fashion and More offers a unique shopping experience for customers seeking fashion, streetwear, and more. The store, which has been operating for 20 years, was taken over by Sabrina Kluetsch from her mother one year ago.

Sabrina, along with her colleague Thorsten Berhorst, aims to create a comfortable and enjoyable shopping environment for customers, ensuring they never feel pressured or like a nuisance. This customer-centric approach has earned Gracy's Fashion and More a loyal customer base, many of whom have formed friendships with the staff.

Gracy's Fashion and More stocks a wide variety of products, from clothing and shoes to accessories such as belts, soaps, candles, nail polish, and even dog leashes. The store caters to different budgets, offering a range of brands to suit various tastes and preferences.

The store's opening hours are Monday through Friday, 10.00 - 18.00, and Saturday, 10.00 - 16.00. For those who need to get in touch, Gracy's Fashion and More can be reached by telephone at 0212/224 4941 or by email at [email protected]. The store is located at Kirchstraße 84, 42651 Solingen.

As the retail industry faces tough times, with many people opting for online shopping, finding good staff is a challenge for Gracy's Fashion and More. However, the team is currently looking for additional staff to support them in their mission to provide excellent service.

Sabrina, who grew up working in retail stores, starting at the age of 12, learned everything she knows about running a store from her experienced mother, who did not complete an apprenticeship as a retail salesperson. Initially, Sabrina had aspirations to become a makeup artist, but circumstances led her to stay on at Gracy's Fashion and More.

Customers are welcome to have a cup of coffee at Gracy's Fashion and More after shopping, making the experience even more enjoyable. Whether you're looking for a new outfit, a unique accessory, or a friendly chat, Gracy's Fashion and More is the place to be.

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